so contacted James about service on our boiler which he responded to very quickly, unfortunately, our boiler gave up 2 days before he was due to come but he came that day to investigate and ended moving other service to fit a new boiler that day for at a fantastic price really went out of his way to help us out right near xmass and in this cold weather with no heating or hot water but thanks to James we are up and running and nice and warm again fantastic service 100% recommended